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RLC Health Club Survey December 2020

In line with the State Government’s roadmap and recent easing of restrictions, over the last several weeks we’ve had the pleasure of welcoming our patrons back to enjoy some of our Health Club services such as outdoor personal and group training, and more recently indoor gym, cycle studio and group fitness classes.

Even if you haven’t had a chance to return for a visit just yet, we’d still love to hear from you.

Please take a few minutes to answer the following questions to help us understand how we can continue to best support you on your fitness journey.
Privacy Statement:

The personal information collected from you will only be used for the purpose of this survey and Council will treat your personal information confidentially. By participating in this survey you are providing Council with your consent to publish your individual responses and/or providing it to the community as necessary. Your personal information will be treated confidentially in accordance with privacy laws.
1. Have you visited RLC at any time since October?
2. What kind of services have you visited RLC for? Please tick all that apply.

2. For most of this year, all memberships have been placed on automatic suspension, and all current visits are paid on a casual per-visit basis. Did you have an active membership at RLC prior to March 2020?
3. What kind of membership did you have? Please select all that apply.
3. Would you like to talk to someone about starting a membership?
3. We are now looking to begin reactivating memberships in the coming weeks. What would be your preferred method of payment going forward?
3. This year we have been running a timetable of live online classes on our Facebook page. Have you heard about our online classes?
4. Have you participated?
4. Would you like to see live online classes continue as part of our programming on an ongoing basis?
5. What are your fitness and wellness goals for the next few months? Please tick all that apply.

6. Would you find a ‘return to exercise program’ that would focus on re-establishing exercise routines and movement techniques useful?
7. Would you prefer to work one-on-one with a trainer, or be part of a group program?
8. What are your favourite things to do when visiting RLC, either currently or before this year? Please tick all that apply.